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CRISS Activities


CRISS brings together the three major CCS stakeholder groups-- CCS programs, family support organizations, and pediatric providers and hospitals-- in a cohesive regional coalition for collaboration, planning, and action.  The following are examples of current CRISS projects and activities:

  • We are working to implement regional and local strategies to promote medical homes for children with special health care needs, including distributing medical home materials customized for each county in our region. CRISS also participates with State CMS in development of state policy to promote medical homes for CCS children.

  • We are convening regional meetings to bring together CRISS members with representatives of other programs serving children with special needs including regional centers, county mental health, and special education to discuss strategies for improved care coordination for children in multiple systems. In 2007 CRISS held a very successful regional workshop on care coordination planned by this group. Materials from this workshop are available from CRISS.

  • We completed a survey of member CCS programs and hospitals regarding problems in access to durable medical equipment and medical supplies, and are making recommendations to the state to address barriers to access to DME. The survey analysis report is available from CRISS. DME Survey Report.

  • We conducted and completed analysis of a statewide survey of family-centered care activities in local CCS programs on behalf of state CCS. The survey analysis report is available from CRISS. Statewide CMS Survey Analysis Report.

  • We conducted and completed a survey of staff and physicians of the Medical Therapy Program, including physician capacity in the program in our region, and are considering recommendations to strengthen the program. The survey analysis report is available from CRISS.

CRISS Medi-Cal Managed Care Rural Expansion Survey—March 2015

In March 2014 CRISS surveyed county CCS programs in its ten member counties that were part of the rural expansion of Medi-Cal managed care beginning in 2013 (Butte, Colusa, El Dorado, Glenn, Humboldt, Placer, Shasta, Sutter, Tehama, Yuba). The survey was designed to collect information on how implementation was going for children with special health care needs. The survey responses represent a snapshot in time and some of the responses might be different today. For this reason we plan to re-survey the ten counties again in the fall of 2014. The March 2014 survey results are displayed here. CRISS Council also tasked CRISS staff with conducting a re-survey six months later to further monitor how the transition to Medi-Cal Managed Care has gone. The results of that survey, conducted in October and November 2014, are displayed here.

CRISS Annual Conference- May 2014

"The Devil Is in the Details: Covered California
and Children with Special Health Care Needs”
Friday, May 9, 2014
State Building, Oakland

Workshops: Showcasing Best Practices

  • Innovative Strategies in Care Coordination for CSHCN
    • Providing Family Support in the CCS Context:  Teresa Jurado, San Mateo County CCS/Health Plan of San Mateo and Lucile Packard Children’s Hospital Stanford; Carol Cohen, Family Resource Network of Alameda County
    • Hospital Liaison:  Barbara Fritz, Alameda County CCS
  • Care Coordination and Successful Transition of YSHCN
    • Congenital Heart Disease: Anitra Romfh, MD, Stanford School of Medicine
    • Sickle Cell Disease:  Kimberly Major, Rogelio Medina, UCSF Benioff Children’s Hospital Oakland
    • Diabetes:  Maureen McGrath, Marcela Arregui-Reyes, UCSF Benioff Children’s Hospital
    • Cystic Fibrosis: Deborah Kaley, UCSF Benioff Children’s Hospital Oakland        
    • Family Perspective:  Kausha King, CARE Parent Network



CRISS Meetings



Council is the CRISS governing body, with representatives from all CRISS constituencies:  family support organizations, county CCS programs, children’s hospitals, and pediatric organizations.  Council makes overall policy for the organization and determines CRISS activities.




The Steering Committee is the group elected by Council to act on its behalf between Council meetings. It sets Council meeting agendas, oversees CRISS planning, and represents CRISS in meetings with State officials.  Specific slots on the Committee are dedicated to family support organizations (chosen by the Family-Centered Care Work Group), pediatric hospitals and organizations, CCS program administrators, and CCS medical consultants.



  • Claims: The Claims Work Group includes authorizations, billing and administrative staff from county CCS programs and member hospitals.  Its goals are to identify common billing problems and potential solutions, including solutions to encourage effective implementation of state electronic billing and authorizations.
  • Family-Centered Care: The Family-Centered Care Work Group includes family resource center parent health liaisons, CCS social workers, nurses, supervising therapists and administrators. FCCWG goals are:
    • to design and implement training on family centeredness for CCS staff and other programs
    • build county teams of CCS and family support staff to promote family centeredness
    • review and recommend changes in existing CCS forms and materials to increase their family friendliness and usefulness
    • promote local activities to further successful transitions of youth from CCS to adult-oriented care
    • organize and present annual conferences on family-centered care
  • Medical Eligibility: The Medical Eligibility Work Group includes county medical consultants, administrators and case management staff, and representatives of member hospitals and pediatric organizations.  MEWG aims to reduce inter-county variability in medical eligibility and benefits through such strategies as identifying questions concerning interpretation of medical eligibility regulations, Numbered Letters, and eligibility procedures, requesting clarification from regional and state CCS on topics where there are questions, and designing regional approaches where appropriate.  MEWG maintains Medical Eligibility Matters, a compendium of its consensus on interpretation of CCS policy on medical eligibility and benefits to assist medical consultants and case management staff in the CRISS region.
  • Medical Therapy Program: The Medical Therapy Program Work Group includes supervising therapists from the 27 CRISS counties, CCS medical consultants and parent health liaisons from the family resource centers. Its goals are to reduce inter-county variability in MTP policies, share resources that benefit all children in the MTP program (camps, classes, adult providers, etc.) and recommend improvements to current practices in the program. This group strives to increase communications among all the disciplines involved with the MTP and to proactively assess the future needs of the program. This group also collaborates with the FCCWG in planning the CRISS annual conferences.


Meetings & Events 2018

Click here for printable schedule


  • 1/08/18 Family-Centered Care CCS Offices, Oakland
  • 1/30/18 Claims CCS Offices, Oakland
  • 1/30/18 Council CCS Offices, Oakland
MARCH 2018
  • 3/20/18 Medical Eligibility Work Group CCS Offices, Oakland
APRIL 2018
  • 4/09/18 Medical Therapy Program/Family Centered Care Joint Meeting CCS Offices, Oakland
  • 4/17/18 Claims Sacramento County CCS, Sacramento
  • 4/17/18 Council Sacramento County CCS, Sacramento
MAY 2018
JUNE 2018
  • 6/11/18 Medical Therapy Program CCS Offices, Oakland
JULY 2018
  • 7/09/18 Family-Centered Care CCS Offices, Oakland
  • 7/17/18 Claims CCS Offices, Oakland
  • 7/17/18 Council CCS Offices, Oakland
  • 10/01/18 Medical Therapy Program/Family-Centered Care Joint Meeting CCS Offices, Oakland
  • 10/16/18 Claims Sacramento County CCS, Sacramento
  • 10/16/18 Council Sacramento County CCS, Sacramento
  • 10/30/18 Medical Eligibility Work Group CCS Offices, Oakland

  • 12/10/18 Medical Therapy Program CCS Offices, Oakland